Terms of service

Effective Date: August 12, 2026

Welcome to Black Rose Supply Co. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website.

1. Use of Our Website

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

You agree not to:

Use our website for any unlawful purpose.
Attempt to interfere with the security or operation of our website.
Copy, reproduce, or distribute our content without written permission.
Misuse our products or services.

2. Products

We strive to display our products, colors, and descriptions as accurately as possible.

Because many of our items are handcrafted or made to order:

Slight variations in color, texture, and appearance are normal.
Product photography may appear slightly different depending on your device's screen.

These variations are not considered defects.

3. Pricing

All prices are listed in U.S. Dollars (USD).

Prices may change without notice.

We reserve the right to correct pricing errors or cancel orders resulting from pricing inaccuracies.

4. Orders

We reserve the right to refuse or cancel any order for reasons including:

Suspected fraud
Product availability
Incorrect pricing
Billing or shipping issues

If payment has already been processed, any canceled order will be refunded.

5. Payment

We accept secure payment methods offered through our checkout provider.

Your payment information is processed securely. We do not store credit card information on our servers.

6. Shipping

Shipping estimates are provided for convenience only.

Delivery times may vary due to:

Carrier delays
Weather
Holidays
Production timelines
Circumstances beyond our control

Black Rose Supply Co. is not responsible for delays once an order has been transferred to the shipping carrier.

7. Returns & Refunds

Please review our Return & Refund Policy for complete information regarding returns, exchanges, and refunds.

8. Intellectual Property

All content on this website—including but not limited to:

Logos
Artwork
Product designs
Garden Journal entries
Photography
Graphics
Product names
Written content

is the property of Black Rose Supply Co. and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Black Rose Supply Co. shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.